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Hiring Freshers For Technical Support/ Non Voice/ Sal Fix 32k @ Catalyst

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 Hiring Freshers For Technical Support/ Non Voice/ Sal Fix 32k

Job Description

HIRING FOR TECHNICAL SUPPORT Voice/CHAT PROCESS


Salary: Fixed 35,000
Work Location: BTM Layout
Eligibility: Graduates & Undergraduates can apply

Job Description (Technical Support Voice/Chat Process):

  • Handle customer queries through Voice / live chat with high accuracy and clarity
  • Troubleshoot basic technical issues related to products/services
  • Guide customers with step-by-step resolutions
  • Document interactions and update internal systems
  • Ensure quick response time and maintain chat quality standards
  • Provide excellent customer experience with a problem-solving approach
  • Work closely with internal teams for escalations and issue resolutions

Requirements:


  • Excellent verbal and written communication skills
  • Typing speed: 35 WPM, 90% accuracy
  • Ability to multitask and handle multiple chats
  • Good analytical & logical thinking
  • Customer-focused attitude

  • SHIFT:- ROTATIONAL INCLUDING NIGHT

Contact


Ananya

8884496***

Rivera Manpower Services

*****(DROP A MESSAGE AND SEND CV ON WAHTSAPP IF THE LINE IS BUSY)*****

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Catalyst
Location(s): Bengaluru

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Keyskills:   TECH SUPPORT IT Helpdesk L1 Support Desktop Support Helpdesk Service Desk CUSTOMER SUPPORT Technical Voice Process IT Support System Support Software Support

 Fraud Alert to job seekers!

₹ .25-4.5 Lacs P.A

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Catalyst

Search Catalyst Pvt. Ltd. is a professionally managed and HR Centric organization. We provides recruitment Services, catering to Mid Level, Senior Level & Leadership hiring across IT (product), IT (software Services), IT (Networking), Fintech, Edutech, MedTech, AgriTech, E-Commerce, Construction and...