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Opening For Freshers & Exp / International Voice !!Sal upto 6.5 lpa @ leading BPO

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 Opening For Freshers & Exp / International Voice !!Sal upto 6.5 lpa

Job Description

WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!


Hiring for International Voice process.


For more details contact below given number

whatsapp or share your CVs if the number is busy)


Syed - 9513900***

NOTE-

* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.

* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION.


Openings available :


Process name : International voice process / Blended

Qualification : Graduates / Under Graduate

Salary : Min 4 LPA + Max 5.5 Lpa incentives

Shift timings : Rotational shift / US Rotational / UK Rotational

Location : BANGALORE

Experience needed :Under Candidates should have minimum 6 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication


Roles and Responsibilities:-


Customer Focus

  • Take ownership of each customer while empathizing and prioritizing customer needs
  • Resolve conflicts and manage customer expectations
  • Determine customer needs and provide appropriate solutions through relationship building

Communication Skills

  • Effective verbal and written communication with both external and internal customers
  • Document customer account activities thoroughly and concisely
  • Engage in interactive dialogue with customers through active listening

Problem Solving Skills

  • Approach problems logically and with good judgment to ensure the appropriate customer outcome
  • Make appropriate decisions on behalf of the customer quickly and effectively
  • Effectively prioritize work to ensure efficiency
  • Conduct research as needed

Analytical Skills

  • Critical thinker and ability to exercise independent judgment
  • Accuracy and attention to detail
  • Required to abide by all applicable regulatory and department practices and procedures

Computer Skills

  • Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
  • Fluency in Windows Operating Systems and Microsoft Office tools

Regards

Syed - 9513900***

Rivera Manpower Services


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Freshers

Contact Details:

Company: leading BPO
Location(s): Bengaluru

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Keyskills:   banking customer support International Call Center customer service customer care international voice US Process fresher semi voice UK shifts finance INVESTMENT BANKING International bpo International Voice Process International Calling UK Process

 Fraud Alert to job seekers!

₹ .25-6.5 Lacs P.A

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leading BPO

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke Jo...