Job Description
Role: MIS & Data Analytics Assistant Manager (From Recruitment domain)
Location: Gurugram
Mode: Work from office
Position Overview
The MIS & Data Analytics Assistant Manager will be responsible for leading organizational reporting, data management, and analytics initiatives. The role combines strong MIS competencies with advanced analytical capabilities to support strategic decision-making. This includes developing dashboards, automating reports, analyzing trends, and establishing governance over data processes. Knowledge of Oracle systems is preferred.
Key Responsibilities
MIS Reporting & Dashboard Management
- Lead the creation and distribution of all daily/weekly/monthly MIS reports across business functions.
- Build and maintain dashboards that track KPIs such as productivity, financial performance, operational efficiency, and manpower metrics.
- Establish reporting calendars, templates, and quality checks to ensure accuracy and consistency.
- Collaborate with leadership to refine report formats and improve data storytelling.
Data Analytics & Insights
- Analyze complex datasets to identify trends, patterns, and business opportunities.
- Develop predictive models, performance insights, and scenario analyses to support strategic planning.
- Conduct root-cause analysis on operational challenges and recommend data-driven actions.
- Translate analytical findings into clear, actionable business recommendations.
Automation & System Enhancement
- Drive automation of manual reporting processes using Excel (advanced), SQL, Power BI/Tableau, and other tools.
- Develop data models and ETL processes to streamline reporting workflows.
- Utilize Oracle ERP/HRMS/Fusion for data extraction, validation, and automated reporting (preferred).
- Work with IT/BI teams to enhance data warehouse structures, reporting tools, and system integrations.
Data Governance & Quality Control
- Implement data governance frameworks to maintain data accuracy, completeness, and integrity across systems.
- Define data dictionaries, SOPs, and audit trails for all MIS and analytics functions.
- Ensure secure handling of confidential operational and employee data.
- Support internal/external audits with accurate MIS datasets.
Stakeholder Collaboration
- Partner with Operations, HR, Finance, and Business Leaders to understand reporting and analytics needs.
- Present insights, dashboards, and recommendations to senior management in a clear, concise manner.
- Act as a strategic advisor for business planning, forecasting, and performance measurement.
Team Management & Capability Building
- Lead and mentor a team of MIS and data analysts.
- Allocate tasks, review output quality, and ensure adherence to SLAs.
- Build capability in advanced analytics, BI tools, and reporting automation within the team.
Qualification & Experience
- Graduate/Postgraduate in Data Analytics, Statistics, Commerce, Computer Science, Engineering, or related fields.
- 810 years of experience in MIS, Data Analytics, or Business Intelligence roles, including 24 years in a managerial capacity.
- Experience in data-heavy industries (BPO, Shared Services, BFSI, IT, E-commerce, Manufacturing) preferred.
Key Attributes
- High attention to detail and accuracy.
- Strong problem-solving approach and analytical curiosity.
- Ability to simplify complex data into actionable insights.
- Process-oriented with a continuous improvement mindset.
- High integrity when working with sensitive business data.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Human Resources
Role Category: Recruitment & Talent Acquisition
Role: Recruitment & Talent Acquisition - Other
Employement Type: Full time
Contact Details:
Company: IGT Solutions
Location(s): Noida, Gurugram
Keyskills:
MIS Preparation
Dashboard Development
MIS Reporting
Excel Report Preparation
Report Generation
Recruitment Operations
Data Analytics