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Senior Linux Engineer @ Ahead

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 Senior Linux Engineer

Job Description

Responsibilities
    • Oversee installation, configuration, and maintenance of Linux servers across diverse enterprise client environments.
    • Serve as a senior escalation point for P1/P2 client incidents, ensuring timely SLA adherence, technical resolution, and clear communication to clients and internal stakeholders.
    • Proactively maintain and develop all Linux infrastructure technology to deliver 24x7x365 uptime services.
    • Perform system performance management, patching, troubleshooting, upgrades, and lifecycle management to ensure high availability and reliability.
    • Implement and enforce security best practices, vulnerability management, and compliance standards (CIS, NIST, PCI-DSS, HIPAA, or client-specific frameworks).
    • Support incident, change, problem, and request management processes in alignment with ITIL frameworks.
    • Collaborate with cross-functional teams (Windows, Network, Security, Cloud) to deliver integrated client solutions.
    • Lead or support client onboarding and migration projects by assessing Linux environments, standardizing configurations, and integrating systems into MSP monitoring and management platforms.
    • Develop and refine SOPs, runbooks, and knowledge base articles to enable repeatable processes across multiple client environments.
    • Implement and optimize monitoring, alerting, and logging solutions (e.g., Prometheus, Grafana, Splunk, ELK), generating reports for internal use and client presentations.
    • Provide mentorship and technical guidance to junior engineers and act as a role model for best practices.
    • Participate in on-call rotation, including business hours, weeknights, weekends, and holidays.
Qualifications
    • Bachelors degree in computer science, Information Systems, or similar relevant field.
    • 9+ years of hands-on experience in Linux administration (RHEL, CentOS, Ubuntu, Debian, or similar).
    • In-depth knowledge of Linux systems: installation, configuration, troubleshooting, performance tuning, and system hardening.
    • Proven expertise with authentication, authorization, and identity integration: user/group management, SSSD/REALMD, Kerberos, and LDAP/AD.
    • Strong scripting and automation skills in Shell, Perl, Python, and experience with configuration management (Ansible, Puppet, or Chef).
    • Experience with virtualization (VMware, KVM) and exposure to cloud platforms (AWS, Azure, GCP).
    • Solid understanding of security and networking, DNS, NFS, SMTP, HTTP/S, SELINUX, and firewalls within Linux ecosystems.
    • Familiarity with SAN/NAS storage management, LVM, and multipathing.
    • Experience working in ITIL-driven environments with proven SLA accountability.
    • Strong communication and client-facing skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
Good to Have
    • Certifications such as RHCE, Linux Foundation Certified Engineer, CompTIA Linux+, or relevant cloud/Linux certifications preferred.
    • Experience with Infrastructure as Code (Terraform, CloudFormation).
    • Familiarity with CI/CD pipelines (Jenkins, GitLab CI/CD).
    • Hands-on knowledge of containerization platforms (Docker, Kubernetes, OpenShift).
    • Experience using MSP/PSA/RMM tools (ServiceNow, ConnectWise, SolarWinds, Datto, etc.).
    • Capacity planning and cost optimization experience in hybrid or multi-cloud environments.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Ahead
Location(s): Noida, Gurugram

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