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Customer Service Executive- Voice @ IntouchCX

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 Customer Service Executive- Voice

Job Description

Job description


Job Title: International Voice Process Customer Support

Representative


Company Name: IntouchCX


Location: Madhapur, Hyderabad


Experience: 6 months to 3 years


Employment Type: Full Time Work from Office


Job Description:


IntouchCX is hiring passionate and confident professionals for our International Voice Process.


If you have excellent communication skills and enjoy interacting with global customers, this is the opportunity to grow your career with a leading customer experience company!


Roles & Responsibilities:


  • Handle inbound/outbound calls from international customers.
  • Provide accurate information and resolve queries efficiently.
  • Maintain high levels of customer satisfaction and professionalism.
  • Follow company policies and communication standards.
  • Meet quality and performance targets consistently.

Desired Candidate Profile:


  • Excellent verbal communication skills in English (neutral accent preferred).
  • Minimum 6 months of experience in an International Voice Process.
  • Willing to work in rotational and night shifts.
  • Immediate joiners preferred.

Perks & Benefits:


  • Competitive salary + performance incentives.
  • Two-way cab facility.
  • Paid training and career growth opportunities.
  • Positive, energetic, and inclusive work environment.

Salary: Best in Industry


Shift: Rotational (including Night Shifts)


Working Days: 5 Days Working (2 Week Offs)


Work Location: IntouchCX, Madhapur, Hyderabad


Please reply with your resume and answers to the above.


Email: ke****************a@in******x.com

Contact: 7032670***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Customer Support BPO Inbound

 Fraud Alert to job seekers!

₹ 2.5-3 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.