IT Help Desk Support Engineer @ Quinnox

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IT Help Desk Support Engineer

Quinnox
0 - 4 years
Bengaluru
24 days ago
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Job Description

We are looking for IT Help Desk Support for our Bangalore Office who can join us immediately

Contract for 6 Months

Role & responsibilities :

Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and peripheral equipment.
Diagnose, troubleshoot, and resolve hardware and software issues in a timely manner.
Handle service requests, incidents, and change tickets via ticketing tools (e.g., Freshservice, ServiceNow, JIRA, etc.).
Support Windows, macOS, and Linux operating systems.
Assist with Microsoft 365 / Office 365 administration (user management, mailbox configuration, SharePoint, Teams, etc.).
Provide remote and on-site support as required.
Collaborate with other IT teams for escalated issues.
Maintain knowledge base articles and user documentation.
Ensure compliance with IT policies and security protocols.
Train and guide junior help desk staff when required.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Quinnox
Location(s): Bengaluru

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Keyskills: Windows OS IT Helpdesk Servicenow Mac

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Quinnox

IT Help Desk Support Engineer @ Quinnox

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