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Senior Ux/ui Designer- Experience Strategy & Product Innovation @ Capco

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 Senior Ux/ui Designer- Experience Strategy & Product Innovation

Job Description


Job Title: Senior UX/UI Designer Experience Strategy & Product Innovation


Location: Bengaluru, India

Experience: 7+ Years


About the Role:

We are seeking a seasoned Senior UX/UI Designer with a passion for user-centric design and a strong foundation in UX discovery, strategic thinking, and stakeholder collaboration. This role is ideal for someone who thrives in cross-functional environments and is driven to uncover deep user insights that shape meaningful digital experiences.


Key Responsibilities:

  • Lead UX discovery efforts by analysing user behaviour, research data, and competitive benchmarks to identify design opportunities.
  • Conduct journey mapping exercises to understand user needs, pain points, and motivations across touchpoints.
  • Facilitate design thinking workshops to align stakeholders around user problems and co-create innovative solutions.
  • Translate insights into strategic design recommendations, wireframes, prototypes, and high-fidelity UI designs.
  • Collaborate closely with product managers, developers, and business teams to ensure design solutions are feasible and aligned with business goals.
  • Advocate for the user throughout the product development lifecycle, ensuring accessibility, usability, and delight.
  • Present design concepts and rationale effectively to diverse audiences, incorporating feedback iteratively.

Required Skills & Experience:

  • 7+ years of experience in UX/UI design, with a strong portfolio showcasing end-to-end design work.
  • Proven expertise in UX research, journey mapping, and experience strategy.
  • Proficiency in design tools such as Figma.
  • Strong understanding of user-centric design principles, interaction design, and visual design.
  • Gather and assess experience requirements for new or enhanced products.
  • Practice reusability by leveraging or expanding the design system and platform capabilities.
  • Excellent communication and facilitation skills; ability to lead workshops and align cross-functional teams.
  • Experience working in agile environments and collaborating with product and engineering teams.
  • Familiarity with analytics tools (e.g., Adobe Analytics, Quantum Metrics) to derive actionable insights.

Preferred Qualifications:

  • Experience in financial services, enterprise platforms, or complex web applications.
  • Bachelors degree (preferred emphasis on Service Design, Experience Architecture, or Information Architecture) or equivalent experience.
  • Knowledge of accessibility standards and inclusive design practices.
  • Certification in Design Thinking or UX Research is a plus.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: UX, Design & Architecture
Role Category: UI / UX
Role: UI / UX Designer
Employement Type: Full time

Contact Details:

Company: Capco
Location(s): Bengaluru

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Keyskills:   UI/UX UX Discovery Design Figma Reusability UX Research

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