Professional Services Operations Analyst @ Palo Alto Networks

Your Impact

• This position calls for someone who has exceptional attention to detail, extraordinary interpersonal skills, and the drive to thrive in a fast-paced, multi-tasking environment. This person is a self-starter, flexible, and has a high level of integrity.
• Primary owner of Subcontractor Purchase Requisition process create Engagement Letters for suppliers, build Purchase Request, track approvals
• Manage supplier PO funds, support PS managers in adding additional funds
• Track subcontractor costs for NAM for reporting and analytics
• Update system and tools with required information and maintain the database up to date
• Support pre-sales activities by building Statement of Works; build scope of services contract, track and manage review process.
• Support PSA tool (Clarizen) in creating and setting up projects for delivery team
• Maintains quality service by establishing and carrying out organization standards.
• To identify and recommend opportunities and process improvements based on findings and analysis
• Provide regular and ad-hoc reporting

Your Experience

• Computer literacy qualified with bachelor degree in Computer Science, Math, Statistics or related field
• 2 years relevant experience in an international reporting environment (6 years overall)
• Ability to work in a dynamic, fast moving and demanding environment
• Good communication skills with fluent English (both written and verbal)
• Ability to collaborate with high-performing internal and outsourced teams
• Efficient team player
• Willingness to adapt and learn new systems, tools, and processes
• Good knowledge and experience with SAP Ariba system is a plus
• Well versed with GoogleSuite and MS Office applications