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Middle AI Engineer / Data Scientist @ Miratech

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 Middle AI Engineer / Data Scientist

Job Description

Join the global leader in cloud contact center technology, where innovation meets real-world impact. Our client empowers enterprises worldwide to deliver seamless, personalized, and delightful customer experiences.

About the Role:

We are building a new AI Deployment Engineering Team that will serve as a key link between Professional Services and Product Engineering. The team will develop customer-facing AI solutions, customize product features based on real needs, and create reusable templates that can be deployed across multiple clients.

As a Middle AI Engineer / Data Scientist, you will gain hands-on experience with NLP, machine learning, and AI systems while working closely with experienced engineers, conversation designers, and consultants. This is a unique opportunity to join a team from the ground up and grow your technical and client-facing skills.

Responsibilities:

  • Build and improve AI chatbots and virtual agents using real conversational data.
  • Clean, prepare, and analyze text data for NLP and ML models.
  • Evaluate model performance and propose improvements.
  • Work directly with customers to gather requirements and communicate progress.
  • Collaborate with engineers, consultants, and conversation designers.
  • Develop reusable solutions and provide feedback to Product Engineering.
  • 4+ years of experience with Python and ML/NLP libraries (e. g. , Pandas, Scikit-learn, PyTorch, TensorFlow).
  • Hands-on experience with NLP tasks: text classification, entity extraction, chatbots, or conversational AI.
  • Solid understanding of ML fundamentals, statistics, and model evaluation metrics.
  • Experience working with AI/LLM applications or integrating ML into production systems.
  • Strong communication skills; comfortable collaborating with customers and cross-functional teams.
  • Ability to work independently, handle ambiguity, and manage priorities.
  • Bachelor s degree in Computer Science, Data Science, Linguistics, or related field.

Nice to have:

  • Customer-facing experience, cloud platforms (AWS/GCP/Azure), or CI/CD for ML models.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Full Stack Data Scientist
Employement Type: Full time

Contact Details:

Company: Miratech
Location(s): Noida, Gurugram

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Keyskills:   Product engineering data science GCP Machine learning Cloud Linguistics AWS Python

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