SPO Offshore Team Lead @ Capco

Home > Customer Success, Service & Operations - Other

SPO Offshore Team Lead

Capco
10 - 18 years
Bengaluru
3 months ago
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Job Description

Executes the end-to-end MS 365 migration program, accountable for delivery, timelines, and executive reporting.

Manage migration strategy (cutover, hybrid, staged), builds playbooks, and aligns with Program goals.

Oversees delivery (AD, Exchange, Teams, SharePoint, Power Apps), identifies blockers, and maps technical readiness.

Provides deep technical guidance during pilot, rollout, and cutover. Troubleshoots escalations.

Identifies technical risks (identity, mail routing, DNS) and designs mitigation plans.

Aligns migration success criteria through technical validation checkpoints with QA Lead and other team members.

Provides executive dashboards, migration progress, and adoption metrics.

Owns stabilization phase, defect closure, and handover to support. Oversees technical tuning, performance validation, and transition to operations.

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Capco
Location(s): Bengaluru

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Capco

Capco Technologies Pvt Ltd

SPO Offshore Team Lead @ Capco

Home > Customer Success, Service & Operations - Other