Recovery Officer
- OYO
- 2 - 7 years
- Noida, Gurugram
- 24 days ago
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Job Description
Job Title: Recovery Agent / Collection Associate
Location: Gurgaon
Experience Required: Minimum 2 years in a similar role
About the Role:
We are looking for a focused and result-driven Recovery Agent / Collection Associate to manage outstanding accounts and ensure timely resolution of dues. This role requires strong follow-up skills, clear communication, and the ability to handle sensitive situations with professionalism.
Key Responsibilities:
- Handle and manage assigned accounts for outstanding payments
- Conduct regular follow-ups through calls, emails, and in-person visits when required
- Maintain accurate records of communication and payment status
- Work closely with internal finance and operations teams to resolve account issues
- Negotiate payment timelines and support structured settlements when needed
- Ensure compliance with company policies and recovery guideline
- Prepare regular status reports on collection progress
Requirements:
- Minimum 2 years of experience in collections or recovery
- Strong communication and negotiation skills
- Good understanding of basic accounting and payment processes
- Ability to manage pressure and meet targets
- Willingness to travel within the assigned area if needed
- Basic proficiency in MS Excel and reporting tools
Preferred Skills:
- Prior experience in hospitality, real estate, BFSI, or telecom collections
- Knowledge of the local Gurgaon market
- Immediate joiner preferred
Job Classification
Industry: Travel & TourismFunctional Area / Department: BFSI, Investments & TradingRole Category: LendingRole: Collection / Recovery ManagerEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Noida, Gurugram
Keyskills: Field Collections Cash Collection Payment Recovery Payment Collection Debt Collection Debt Recovery Loan Recovery Collections Recovery Npa
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OYO
OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations. Bringing affordable and trusted accommodation that guests can book instantly.
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