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Junior AI Engineer / Data Scientist @ Miratech

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 Junior AI Engineer / Data Scientist

Job Description

Join a global leader in cloud contact center technology, delivering innovative solutions that help enterprises worldwide provide seamless, personalized, and delightful customer experiences. You ll be part of a team where your work directly contributes to improving AI-driven interactions used by global clients.
About the Role:
We are building a new AI Deployment Engineering Team to bridge Professional Services and Product Engineering. This team focuses on developing customer-facing AI solutions, customizing features to client needs, and creating reusable templates that can be deployed across multiple clients.
As a Junior AI Engineer / Data Scientist, you will gain hands-on experience with NLP, machine learning, and AI systems while working closely with experienced engineers, conversation designers, and consultants. This is a unique opportunity to join a team from the ground up and grow your technical and client-facing skills.
Responsibilities:
  • Assist in developing and improving AI chatbots and virtual agents using real conversational data.
  • Prepare, clean, and analyze text data to support NLP and ML models.
  • Test AI agents and propose ways to improve performance and accuracy.
  • Collaborate with engineers, conversation designers, and consultants to implement solutions.
  • Support the creation of reusable templates and generic solutions for multiple clients.
  • Communicate with internal teams and, occasionally, clients to clarify requirements or share progress.
  • Stay up-to- with emerging AI and NLP techniques and tools.
  • 2+ years of experience in Python and basic ML/NLP libraries (Pandas, Scikit-learn, PyTorch, TensorFlow).
  • Basic understanding of NLP tasks such as text classification, entity extraction, or chatbots.
  • Familiarity with core machine learning concepts and basic statistics.
  • Strong problem-solving skills and curiosity to learn new AI/ML techniques.
  • Willingness to work in a customer-facing role and collaborate with cross-functional teams.
  • Ability to work independently, manage priorities, and adapt in a fast-paced environment.
  • Bachelor s degree in Computer Science, Data Science, Linguistics, Engineering, or a related field.
Nice to Have:
  • Exposure to cloud platforms (AWS, GCP, Azure) or CI/CD for ML workflows.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Data Scientist
Employement Type: Full time

Contact Details:

Company: Miratech
Location(s): Noida, Gurugram

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Keyskills:   Computer science Basic Product engineering data science GCP Machine learning Cloud Linguistics professional services Python

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