Engagement Manager
- Cube84
- 10 - 20 years
- Chennai
- 1 year ago
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Job Description
Have 10+ years of experience in managing IT projects, with a strong focus on client engagement
Have 2+ years of Salesforce experience with hands-on involvement in implementations
Are skilled in Project Management and People Management Have a proven track record in managing diverse client portfolios and leading high-performing teams
Excel at facilitating discussions, resolving conflicts, and presenting solutions clearly and persuasively
More awesome, if you Experience with ERP/CRM systems Exposure to Salesforce clouds like Sales Cloud, Service Cloud, Experience Cloud, Nonprofit Cloud, Marketing Cloud, or CPQ
Here s what you ll do You re the Client Champion
You ll be the go-to person for clients, ensuring their needs are met and their voices are heard By understanding their goals and challenges, you ll build trust and deliver tailored solutions that exceed expectations
You navigate complex projects with ease
From kickoff to delivery, you ll oversee the end-to-end project lifecycle, ensuring timelines, budgets, and client satisfaction are all on track Your ability to manage multiple priorities will keep projects running smoothly
You re a People Leader
You ll inspire and guide your team, fostering a collaborative and motivated environment Whether resolving roadblocks or celebrating successes, your leadership will empower the team to deliver their best
You bridge the gap between clients and teams
Collaborating closely with clients, Business Analysts, Developers, and other stakeholders, you ll ensure everyone is aligned and working toward common goals Your clear communication will be key to delivering seamless solutions
You drive Salesforce adoption
You ll simplify complex Salesforce solutions, making them intuitive and valuable for clients By facilitating discussions and user training sessions, you ll help clients maximize the value of their Salesforce investments
You cultivate future opportunities
With a keen eye for growth, you ll identify opportunities to expand client engagements and develop strategies to enhance long-term partnerships Your strategic mindset will be crucial in driving continued success
You lead with empathy and impact
You ll foster strong, lasting relationships both within your team and with clients, demonstrating empathy and understanding Your leadership will ensure positive outcomes for everyone involved
Job Classification
Industry: BPM / BPOFunctional Area / Department: ConsultingRole Category: Management ConsultingRole: Engagement ManagerEmployement Type: Full timeContact Details:
Company: Cube84Location(s): Chennai+ View Contact
Keyskills: HR Representative ERP Usage Business Analyst Project management Focus Cloud Analytics CRM Salesforce
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Cube84
We are a full-service Salesforce Consulting and Implementation company. Our team of certified Salesforce consultants can customize and support the full suite of Salesforce products.
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