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L2 Application Support | CMSS | Mumbai @ Cyber Managers

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 L2 Application Support | CMSS | Mumbai

Job Description


L2 level Support,  Resolution of issues. Strong understanding of Java based applications, Oracle, Shell scripts

  • L2 applications support 
  • Monitored system performance, application logs, and scheduled jobs to maintain 99.9%
    uptime.
  • Utilized SQL queries for data validation, root cause analysis, and generating ad-hoc
    business reports.
  • Handle incidents and service requests meeting SLA compliance
  • Resolved technical issues across Windows/Linux environments, databases, and
    networking.
  • Supported UAT testing, defect tracking, and documentation of recurring issues
  • Collaborated with developers and business teams for bug fixes, performance
    optimization, and deployment support.
  • Shift: Ready to work in rotational shifts. 24 x 7 support window
  • Location: BKC

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Cyber Managers
Location(s): Mumbai

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Keyskills:   L2 Technical Support SQL Linux Application Support Unix Shell Scripting UAT Production Support

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Cyber Managers

Cyber Managers Software Services Pvt. Ltd. Povider of totally integrated solutions in the areas of Software Products, Application Engineering and Professional Service. Host of satisfied clients through high-quality Services, Products, and timely Support and Delivering the right solution on the r...