Nexthink Architect @ Capgemini

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Nexthink Architect

Capgemini
2 - 5 years
Mumbai
22 days ago
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Job Description

Your Role

Own and govern the end-to-end Experience Management process, ensuring alignment with client tech stack and XLAs.

Administer and optimize DEM tools (SysTrack, Nexthink) for proactive monitoring and actionable insights.

Design and maintain scalable data architecture, including ELT pipelines and API integrations across enterprise systems.

Drive automation and digital transformation through advanced scripting (PowerShell, Python) and self-healing workflows.

Define and execute experience improvement strategies, partnering with stakeholders for innovation and scalability.

Lead XMO operations, ensuring collaboration, structured documentation, and knowledge transfer for long-term success.

Your Profile

Strong expertise in SysTrack and Nexthink administration, reporting, and automation.

Proven experience in designing complex solution architectures for digital workplace and experience management.

Proficiency in PowerShell, Python, SQL, and ELT pipeline management (Azure Data Factory or equivalent).

Hands-on knowledge of data modeling and enterprise databases (SQL Server, Oracle, Snowflake, Redshift, NoSQL).

Skilled in API design (REST/SOAP), enterprise system integration, and ITSM/BI tools (e.g., Power BI).

Ability to drive digital transformation strategies, stakeholder engagement, and governance of experience initiatives.

Bachelors degree in Computer Science/IT; certifications like ITIL, Azure Data Engineer/Architect, Nexthink/SysTrack preferred.

What will you love working at Capgemini Opportunity to shape employee experience using cutting-edge DEM platforms and integrated data architectures. Career growth & global exposure in Experience Management, DEM, and analytics-led transformation. Strong focus on innovation, security, and automation across collaboration and workplace technologies. Inclusive culture & supportive environment, with the ability to drive measurable experience-level outcomes (XLAs).

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Mumbai

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Keyskills: python rest snowflake application packaging oracle api integration amazon redshift power bi data architecture elt sql server sql nosql sccm system integration data modeling itsm powershell pipeline management digital transformation nexthink soap

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

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Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 5...

Nexthink Architect @ Capgemini

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