Territory Manager @ Airtel

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Territory Manager

Airtel
2 - 7 years
Hyderabad
13 days ago
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Job Description

Role Purpose:
Responsible for customer installation, fault repair, and service delivery within the assigned territory while meeting SLAs and improving process efficiency.

Key Responsibilities

Handle installation & fault repair requests within timelines.
Reduce repeat/reopen cases and meet KPI targets.
Coordinate with LCOs and internal teams for faster resolutions.
Monitor field associate performance and prepare reports.
Ensure compliance with quality, safety, and regulatory standards.
Identify process improvement opportunities.

Requirements

Graduate/Postgraduate (preferably B.Tech)
3+ years of experience in network/service operations

Skills

Product & geographical knowledge
Analytical skills
Customer focus
Collaboration & execution excellence
Ownership mindset

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Telecom
Role: Telecom - Other
Employement Type: Full time

Contact Details:

Company: Airtel
Location(s): Hyderabad

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₹ 2-6 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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SAP India is the fastest growing subsidiary of SAP SE, the worlds leading provider of business software solutions. SAP India began its operations in 1996 with headquarters in Bangalore and offices in Mumbai, New Delhi, Kolkata, and a direct presence in nine cities across India, besides having market...

Territory Manager @ Airtel

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