Technical Support Associate Semi-Voice @ Personal Network

Job Description

Greetings from Personal Network!!!

 

Top MNC Hiring Technical Support Associate (Semi-Voice Process English & Hindi)

Launch Your Tech Career with a Leading MNC!
A renowned multinational organization is expanding its technical support team and is looking for talented Technical Support Associates for its Domestic Semi-Voice Process (English & Hindi). If you enjoy troubleshooting, possess strong communication skills, and are passionate about resolving technical issues, this is an excellent opportunity to grow in a technology-focused environment.

 

Job Details

Location: Bangalore
Shift: Day Shifts Only (No Night Shifts)
Process: Domestic Technical Support Semi-Voice
Position: Technical Support Associate Semi-Voice Process (English & Hindi)

 

Key Responsibilities

• Respond to customer queries via voice, chat, and email channels

• Provide troubleshooting assistance for products and services

• Resolve issues related to hardware, software, and connectivity

• Escalate complex technical concerns to relevant internal teams

• Maintain high customer satisfaction and achieve service targets

• Accurately record customer interactions and resolution steps

 

Candidate Profile

• Experience: 06 months to 2 years in Technical Support, BPO, IT Helpdesk, or Semi-Voice

• Communication: Strong English skills; proficiency in English & Hindi preferred

• Technical Knowledge: Basic understanding of operating systems, internet issues, and software troubleshooting

• Shifts: Comfortable with rotational day shifts

• Attributes: Customer-focused, analytical, eager to learn and upgrade skills

 

Contact Us (Immediate Openings)

• Jyeshta  : 76hidden_mobile0
• Nihal      :  73hidden_mobile9
• Raj        : 98hidden_mobile6
• Anu       : 98hidden_mobile2
• Nithin    : 98hidden_mobile5
• Priya     : 76hidden_mobile4

Join a team that values your skills, encourages your growth, and helps you build an exciting future in tech support!

Best Wishes,


Team Personal Network

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Keyskills:   service desk laptop support technical support domestic calling tsr domestic bpo customer service hardware laptops