Job Description

Job Description Voice Process (Collections) | WROOTS GLOBAL

WROOTS GLOBAL is hiring passionate and driven individuals for our Voice Collections Process. If you're someone who thrives in a fast-paced environment, communicates with clarity, and is eager to build a strong career in the BPO sector, we want to meet you!

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Role: Voice Process Collections

Industry: BPO / Call Centre
Location: Bangalore
Shift: Fixed Day Shift
Employment Type: Full-Time, Permanent

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Key Responsibilities

• Make outbound collection calls to customers regarding due or overdue payments.

• Provide clear, professional, and empathetic communication during every interaction.

• Maintain accurate and timely documentation of customer interactions.

• Adhere to quality standards, compliance norms, and process guidelines.

• Resolve customer queries and provide relevant solutions to ensure smooth collections.

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Eligibility Criteria

• Education: Undergraduates / Graduates eligible

• Freshers & Experienced candidates welcome

• Strong communication skills in English, Hinidi mandatory 

• Ability to handle customer interactions confidently

• Basic understanding of call-centre operations is a plus

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Salary Details

• Freshers: 16,000 per month

• Experienced: Up to 22,000 per month (based on relevant experience)

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Why Join Us

• Fixed day shift for work-life balance

• Excellent career progression opportunities

• Dynamic and supportive work culture

• Attractive salary with performance-based growth

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Contact for Immediate Joining

HR Chetan +91 hidden_mobile

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Keyskills:   hindi customer telecalling service collections support