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Software Engineer- Customer Support @ Icertis

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 Software Engineer- Customer Support

Job Description

2+ years of previous experience in an Application Development/ Support or sustaining engineering role.

Development and troubleshooting skills on the Microsoft platform, with expertise in C#, ASP.NET, MVC, SQL, Stored Procedures and JavaScript.

Exposure to Windows Azure and Cloud Computing will be an added advantage.

Deep understanding of customer support processes and tools. Ability to follow defined processes.

Outstanding written and verbal communication skills.

The ability to be a good listener, and to understand customer issues. Ability to provide innovative workarounds or design a solution to fix customer's problem.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Icertis
Location(s): Pune

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Keyskills:   L3 .Net SQL C# Technical Support MVC

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Icertis

This is a manufacturing, Trading and Retail Sales Company.\r\nProducts: Door, Chokhat, Plywood, Board etc.