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Senior Business Analyst - HighRadius (Deductions Credit modules) @ Coforge

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 Senior Business Analyst - HighRadius (Deductions Credit modules)

Job Description

Senior Business Analyst with implementation experience on HighRadius (Deductions & Credit modules)

Location: Hyderabad, Noida, Pune

Experience: 5+ years

Employment Type: Full-time

Seniority Level: MidSenior

Industry: High Tech / IT Services

Immediate joiners preferred


We at Coforge hiring seasoned Senior Business Analyst with hands-on implementation experience in HighRadius (Deductions & Credit modules) and ERP integration to support our project . Youll lead functional configuration, streamline deduction and credit workflows, drive reporting/analytics, and partner with business and technology teams to deliver measurable outcomes across Order-to-Cash.

Key Responsibilities

HighRadius Deductions

  • Configure and operate the Deduction Management module.
  • Manage end-to-end deduction workflows and resolution for trade/non-trade.
  • Set up and optimize correspondence automation (denials, customer portal uploads).
  • Maintain reason-code mapping and item cross-reference frameworks.
  • Define and publish metrics & dashboards (e.g., DDO, recovery rate, deduction aging).
  • Work closely on ERP integration (Oracle) to ensure accurate data flow and reconciliations.
  • Identify and deliver process improvements/automation (RPA/OCR) to reduce cycle times.

HighRadius Credit

  • Configure and manage Credit Management Cloud.
  • Define credit policies, governance frameworks, and approval hierarchies.
  • Implement risk rating models & scorecards; enable workflow automation.
  • Drive credit reviews (periodic and ad-hoc) with reporting on aging, exposure, limit utilization.
  • Partner on Oracle ERP integration for credit and exposure management.
  • Business Analysis & Delivery
  • Lead requirements elicitation; create BRDs/FRDs, process maps, and user stories.
  • Own UAT planning & execution; define test cases and acceptance criteria.
  • Enable change management and end-user training; establish SOPs/playbooks.
  • Collaborate with stakeholders to ensure SLAs, compliance, and adoption.

Required Skills & Qualifications

  • 5+ years in O2C/Finance transformation with HighRadius (Deduction & Credit modules).
  • Strong functional knowledge of Deduction management and Credit management workflows.
  • Proven experience with SAP/ Oracle ERP integration for O2C processes.
  • Hands-on with metrics/reporting: DDO, recovery rate, deduction aging, exposure, utilization.
  • Experience in correspondence automation, reason-code mapping, and item cross-reference.
  • RPA/OCR exposure (e.g., UiPath, Automation Anywhere, ABBYY) preferred.
  • High Tech industry background strongly preferred.
  • Excellent stakeholder management, documentation, and communication skills.

Nice to Have

  • HighRadius certifications (Deduction/Credit)
  • SAP/ Oracle Financials (EBS/Cloud) certifications
  • Familiarity with collections, cash application, disputes
  • Lean/Six Sigma exposure

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: ERP Developer
Employement Type: Full time

Contact Details:

Company: Coforge
Location(s): Hyderabad

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Keyskills:   Credit Management highradius Credit Order To Cash deductions management O2C Collections OTC

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Coforge

Part of the global G4S security conglomerate, this Delhi-based entity has been operating since 1996. It provides business services such as facilities management, staffing for corporate and administrative roles, and security solutions. It reported revenue of around 31.4 crore in FY 2022 and functions...