Hiring Freshers | Technical Support** Hiring FRESHERS only in Chennai & Hyderabad **
** Only Freshers Can apply **
Work Mode : Work From Office
Shift Hours : Rotational (Includes Night Shift )
Transport : One way Free Transport
Job Title : Service Desk Administrator
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Job Role :
1.You will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email, or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
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Thanks.

Keyskills: Fluent English Computer Science English Language Communication Skills Spoken English CSE ISC ICSE