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International Voice Process ( Sales ) @ IntouchCX

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 International Voice Process ( Sales )

Job Description

Position: Customer Support Associate
Location: Hyderabad (100% Work From Office)
Shifts: Rotational (24/7)
Week Offs: Rotational Offs


Responsibilities:

  • Handle inbound/outbound international voice calls.
  • Resolve customer queries and provide accurate information.
  • Maintain call quality, follow process guidelines, and update CRM records.
  • Work in rotational shifts including nights, weekends, and holidays.

  • Two way cab facility provided

Requirements:

  • Excellent English communication skills.
  • Basic computer knowledge and multitasking ability.
  • Ability to work in a 24/7 rotational shift environment.
  • Experience in international voice process preferred; freshers with strong communication can apply.
  • Must be willing to work from office in Hyderabad.
  • Growth opportunities.

Regards,

Swathi HR

sw***********y@in******x.com

Ph ( 7075147*** )


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Voice Process International Voice Process US Process International Voice Us Voice Process International BPO

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₹ -4.25 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.