Hiring For Sharepoint Support Engineer For a @ Teamware Solutions

Job Description

JD

Responsibilities:

• Troubleshoot issues related with SharePoint Server, SharePoint clients and other technologies like FAST/ESP, SharePoint Search, and InfoPath.
• Deliver technical support for MS Share point Server and related technologies.
• Troubleshooting issues with integrated technologies like WSS, Active Directory, SQL, IIS and Exchange server.
• Effective communication to manage customers' expectations.
• Participating in case and technical Triages.
• High customer satisfaction through timely and accurate solution for customer's issue.
• Content creation.
• Meet customer and individual commitments.

Candidate profile:

• Sound experience in windows server (2007 and above) platforms and business applications.
• Knowledge of Windows 2003, FAST/ESP or InfoPath would be added advantage.
• Experience in Windows Active Directory Services and IIS.
• Adequate knowledge in SQL and exchange server.
• Knowledge of PowerShell and .Net would be an added advantage.
• Good understanding of Operating System and Networking Technologies.
• Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory / LDAP and SQL Server
• MCSE/MCSD certifications desired.
• Customer handling experience on technical issue is desired
• Ability to work through ambiguity and independently when other resources are not available.
• Good English Communication Skills - Spoken and Written (including technical writing).
• Strong Trouble Shooting and problem solving skills.
• Excellent customer Service skills and effective learning skills.

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Technical Support
Role: Technical Support
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Teamware Solutions ( A division of Quantum Leap
Location(s): Bengaluru

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   windows active directory technical support IIS IIS Server Sharepoint Active Directory Sharepoint Administration SQL