Jewellery Consultant
- Caratlane
- 0 - 5 years
- Bengaluru
- 2 months ago
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Job Description
Key Responsibilities:
- Greet and assist customers, understand their needs, and offer detailed information on jewelry products and care.
- Promote and influence sales to meet monthly and seasonal targets.
- Maintain high standards of visual merchandising and store presentation.
- Handle customer queries, complaints, and follow-ups to ensure customer satisfaction and retention.
- Manage inventory, coordinate with departments, and operate POS, ERP, and other retail systems.
- Ensure the store environment is clean, safe, and welcoming.
- Complete payment transactions and merchandise preparation for delivery.
Skills and Qualifications:
- Excellent verbal communication in English and regional language.
- Basic computer and email proficiency.
- Knowledge of front-end retail operations and selling.
- Passion for sales, interpersonal and influencing skills, with the ability to work under pressure.
- Strong team player with a warm, empathetic, organized, and well-groomed personality.
- Willingness to learn, take ownership, and work flexible hours including weekends.
This role requires delivering a superior customer experience while driving sales growth and supporting store operations.
Preferred candidate profile
Job Classification
Industry: Gems & JewelleryFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail SalesEmployement Type: Full timeContact Details:
Company: CaratlaneLocation(s): Bengaluru
Keyskills: Communication Skills Customer Service A successful Jewelry Consultant possesses strong customer service and communication skills Computer Skills Customer Handling with proficiency in English and regional languages. Sales Executive Activities
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CaratLane is Indias first omni-channel jewellery brand, founded in 2008 with a mission to make beautiful, affordable, and wearable jewelry accessible to all. It combines technology and innovative retail strategies to provide a seamless shopping experience both online and through physical stores. Acq...
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