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Customer Support Associates Domestic Voice @ Personal Network

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 Customer Support Associates Domestic Voice

Job Description

    Greetings from Personal Network!

    Top MNC Hiring Customer Support Associates (English & Hindi)

    Position: Customer Support Associate Voice Process
    Process: Domestic Voice Customer Support
    Shift: Day Shift Only
    Location: Bangalore

    Kickstart your career with a reputed multinational company!
    We are looking for enthusiastic and customer-focused professionals to join our Domestic Voice Support team. If you have excellent communication skills and enjoy assisting customers, this is a great opportunity to work with a leading MNC that offers career growth, training, and a positive work environment.

    Key Responsibilities

    • Handle inbound and outbound calls from domestic customers

    • Resolve customer queries, complaints, and service issues efficiently

    • Provide accurate information regarding products and services

    • Maintain courteous and professional communication at all times

    • Record and update customer details accurately in the system

    • Meet key performance metrics such as call quality, first-call resolution, and CSAT scores

    Job Requirements

    • Experience: 0 to 2 years in BPO / Customer Support / Voice Process

    • Excellent communication skills in English and Hindi

    • Comfortable working in rotational day shifts

    • Basic computer knowledge and good typing speed

    • Positive attitude, confidence, and willingness to learn

    Immediate Contact

    Nihal       : 73hidden_mobile9
    Jyeshta   : 76hidden_mobile0
    Raj        : 98hidden_mobile6
    Anu       : 98hidden_mobile2
    Nithin    :  98hidden_mobile5
    Priya     : 76hidden_mobile4

     

    Best Wishes,
    Team Personal Network

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Associates Domestic Voice

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   bpo voice voice process customer service customer care domestic bpo voice customer support call center

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...