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Bulk hiring For (Freshers and Exp.) @Kolkata @ Axis Placement

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 Bulk hiring For (Freshers and Exp.) @Kolkata

Job Description


Customer Service Executive Kolkata Location


Location: Kolkata, West Bengal

Qualification: UGGrad

Job Type: Full-time

Working Days: 5 days a week

Week Off: Rotational

Shift: Rotational shifts


Salary:

Freshers: 3,00,000- 3,80,000 per annum

Experienced (1+ year): 3,90,000 -4,80,000 per annum


Additional Benefits:

One side cab facility

One side travel allowance

Attractive performance-based incentives


Job Role & Responsibilities:


*Handle customer queries and provide effective resolutions through calls, emails, or chat.

* Maintain a high level of professionalism and empathy while interacting with customers.

* Ensure customer satisfaction by providing accurate information and timely updates.

* Record and document all interactions as per company policies.

* Collaborate with internal teams to resolve complex issues efficiently.

* Adhere to quality and performance metrics set by the organization.


Required Skills:


* Excellent verbal and written communication skills in English.

* Strong problem-solving and interpersonal skills.

* Basic computer knowledge and ability to navigate CRM tools.

* Positive attitude, willingness to learn, and ability to work in a team environment.

Why Join Us?


* Competitive salary package with growth opportunities.

* Supportive work culture with training and skill development programs.

* Incentive-driven role with clear career progression.


For any future job updates, follow this channel:

https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z


Interested Candidates Whatsapp at:

SR. Hr Diana: 9311602***

SR. Hr Simar:7840808***

SR: Hr Mehak: 8383025***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Axis Placement
Location(s): Kolkata

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Keyskills:   International Process International Voice Process International BPO Blended Process BPO Cca Semi Voice aviation Inbound Retention Aht Voice Support US Process CSA Outbound Upselling Ccr CSE Travel Process International Voice CSAT UK Process International Calling

 Fraud Alert to job seekers!

₹ 2.5-4.75 Lacs P.A

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Axis Placement

Hiring For Customer Service