Openings For Accenture For SME Role salary 10lakhs Call kashish @ Morgan Stanley

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Openings For Accenture For SME Role salary 10lakhs Call kashish

Morgan Stanley
1 - 6 years
Bengaluru
1 month ago
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Job Description

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

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Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Bengaluru

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Keyskills: english voice college escalations csr education inbound Retention resolution associate CSA executive Customer Support Client bpo process query complaints Resolve cse calls service calling Relationship handling support customer

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₹ -7 Lacs P.A

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Morgan Stanley

Morgan Stanley Advantage Services Pvt. Ltd. Morgan Stanley has been operating in India for over 20 years , providing a range of services to domestic and international clients.The Firm has a premier institutional securities platform in India , providing a full range of investment banking , capita...

Openings For Accenture For SME Role salary 10lakhs Call kashish @ Morgan Stanley

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