Greetings from Intouch CX !!
Hiring for Customer Support Chat process before attending interview contact Refences H R Name Apoorva Refences
call and scheduled the interview over the call .
Point of Contact : HR Apoorva 7022226*** / 9148186***
ap********j@in******x.com
Overview of the position :
We are seeking a skilled and customer-focused Chat Agent to provide
real-time assistance to customers via live chat. The ideal candidate will
deliver exceptional service, resolve queries efficiently, and represent the
brand in a friendly and professional manner.
The role of Customer Support Associate (CSA), will be responsible for :
Respond promptly and professionally to customer inquiries calls
chat while identifying opportunities for process improvement.
Resolve product or service problems by clarifying the customers
issue and identifying the cause.
Escalate unresolved issues to the appropriate internal teams.
IntouchCX | intouchcx.com Digital (Chat)
Language English
Hours of Operation 24/7
Perks & Benefits
2 way free cab & Food
Candidates can share CV on below Email or what;s app number
ap********j@in******x.com
7022226*** / 9148186***
Walk-in Details Venue :
HR Reference : Apoorva
Monday - Friday : 9:00am - 3:00pm
https://g.co/kgs/RxNqQgv
IntouchCX Electronic City Phase 1
Konnapana Agrahara adjacent Kauvery Hospital

Keyskills: International Non Voice International Chat Process CSE Email Support Customer Service Email Typing Speed Non Voice Process live chat Content Review Non Voice Bpo Non Voice Email Process Chat Process Chat Web Chat
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.