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Key Accounts Manager @ Shiprocket

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 Key Accounts Manager

Job Description

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https://forms.gle/SarHbUtXiQJYkEfg7

Role & responsibilities

  • Drive client retention, and satisfaction for national accounts.
  • Lead shipment volume growth and revenue expansion from existing clients.
  • Build and manage strong relationships with key stakeholders and decision-makers.
  • Manage and mentor a high-performing team of Key Account Managers.
  • Collaborate with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions.

Preferred candidate profile


  • 48+ years in KAM/Client Success roles.
  • Proven track record in client retention, revenue, and shipment growth.
  • Strong leadership, relationship management, and problem-solving skills.

Experience in logistics, SaaS, e-commerce, or tech-driven industries preferred.

Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time

Contact Details:

Company: Shiprocket
Location(s): Noida, Gurugram

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Keyskills:   B2C Key Accounts Upselling Hunting New Client Acquisition B2C Sales Cross Selling Customer Experience Client Retention Revenue Generation Farming

 Fraud Alert to job seekers!

₹ 6-10 Lacs P.A

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Shiprocket

To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.