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Key Accounts Manager @ Shiprocket

Home > Customer Success, Service & Operations - Other

 Key Accounts Manager

Job Description

Job Responsibilities:

  • Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.
  • Help define the seller base and industry verticals we target for various Amazon services using local knowledge.
  • Acquire retailers with valuable selection and establish long-term partnerships.
  • Own and manage integration of the portfolio of sellers and help them become self-reliant through basic training.
  • Track and monitor performance and sales of key partners to manage their performance.

Requirements:

  • More than 3+ years of experience in sales
  • Bachelor's degree required, MBA is preferred
  • Passion for e-commerce is required.
  • Experience in an analytical, results-oriented environment with external customer interaction.
  • Proven ability to manage the business by the numbers.
  • Must be metrics-driven.
  • Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
  • Experience working with SME retailers is an advantage.
  • Experience with e-commerce, retail, advertising, or media would be an advantage.
  • Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
  • Experience selling nascent (embryonic/start-up) products/services into new markets is desired.
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
  • Ability to speak the local language is desirable

Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Shiprocket
Location(s): Bengaluru

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Keyskills:   Key Account Management

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Shiprocket

To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.