Process Associate / Senior Process Associate
- Aar Consultancy
- 10 Positions
- Mumbai
- 2 months ago
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Job Description
- Cash Application Specialists work with invoicing, accounts receivable and other cash processing activities.
- Their duties might include manually posting payments, processing them and recording them in financial records to keep a company's books updated.
- Process Lock box and clear the unapplied payments.
- Clearing of customer accounts on a timely basis
- Notify payment differences to customers / internal team.
- Work with dispute team and resolve the payment differences.
- Post Manual payments as per the guideline set by clients.
- Clear the debit memo and credit memo appropriately and notify to clients/customers.
- Weekly and monthly reporting to direct supervisor
- Monthly Delinquency of payment difference and unapplied payment notices
- Processing monthly credit memos and the appropriate reporting
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Internal and External customer interface
- Participate in team planning meetings
- Meet defined department goals and activity metrics
- 2-6 years of cash postings experience.
- Knowledge of Billing and dispute procedures
- Experience with QuickBooks a plus
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
Key Responsibilities
Essential Functions
Requirements
Applicants who are interested are required to connect over call/email at hidden_email or hidden_mobile for booking a slot and to get the address for the walk-in location.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Back Office OperationsFunctional Area: Not SpecifiedRole/Responsibilies: Process Associate / Senior Process AssociateContact Details:
Company: AAR ConsultancyLocation(s): Mumbai
Keyskills: us accounting cash applications quick books invoicing cash posting
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