Associate - Market Research (Community Support)
- Srijan
- 1 - 2 years
- Noida, Gurugram
- 3 months ago
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Job Description
- Setting up and configuring communities on the Recollective platform.
- Programming/configuring various research activities and surveys.
- Quality assurance (QA) of activities, serving as the first pass.
- Uploading respondents and managing invitations and reminders.
- Fielding questions from project teams and clients.
- Serving as a point of contact for site support, addressing respondent needs for platform access and general inquiries.
- Compiling and presenting progress reports for short-term projects.
- Conducting Recollective platform checks, particularly segment mapping.
- Programming activities within the ICMIB platform.
- Quality assurance (QA) of activities, serving as the first pass.
- Formatting data exports when part of client deliverables.
- Creating filters and crosstabs for in-depth analysis.
- Undertaking community administrative tasks, including incentive payment management and coordinating monthly prize draws.
- Managing the community Gmail inbox and responding to inquiries.
- Posting Monday Musings to engage the community.
- Conducting Long-Term Community Recruitment Refreshes as needed.
- Program checking via a Decipher link.
- Moderating and monitoring the Welcome Room, identifying and flagging cheaters and uncooperative respondents.
- Familiarity with market research community platforms, particularly Recollective and ICMIB are a plus, but not required and will be trained.
- Previous market research experience is also a plus, but not required.
- Exceptional organizational and multitasking skills.
- Attention to detail, especially for programming activities, QA and data formatting.
- Strong communication and interpersonal skills for team interaction.
- Ability to work collaboratively in a fast-paced, dynamic, global environment.
- Enthusiasm for delivering meaningful insights through market research.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Research & DevelopmentRole Category: Research & Development - OtherRole: Research & Development - OtherEmployement Type: Full timeContact Details:
Company: SrijanLocation(s): Noida, Gurugram
Keyskills: QA Administration Manager Quality Assurance Programming Market research Management Support Associate Operations Monitoring Recruitment
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Srijan, A Material+ Company, is a global engineering firm that builds transformative digital paths to better futures for Fortune 500 enterprises to nonprofits all over the world. We bring advanced engineering capabilities and agile practices to some of the biggest names across FMCG, Aviation, Teleco...
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