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Training Manager (L&D) - Supply Chain @ Zepto

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 Training Manager (L&D) - Supply Chain

Job Description

Job Title: Regional Training Manager

Location: [Region]

Education & Experience:

  • Graduate degree (mandatory); MBA or Masters (completed/pursuing) preferred.
  • 48 years of experience in Retail, Supply Chain, or Logistics training.
  • Knowledge of Kannada preferred for Bangalore region.
  • Open to Saturday working and night shifts (cold MHs).

Key Responsibilities:

  • Conduct Training Needs Analysis (TNA) and create annual training plans aligned with business goals.
  • Design and manage training calendars for operations and MH teams.
  • Develop, review, and update training content and SOP manuals.
  • Deliver new hire onboarding, refresher, and process trainings; monitor completion and effectiveness.
  • Lead trainers performance reviews, ensure alignment with MH and business KPIs.
  • Track and evaluate training impact using MIS and performance data.
  • Collaborate with L&D Lead, HR, and Operations teams to drive continuous learning culture.
  • Conduct audits and workshops to address process deviations through training interventions.
  • Coach and mentor trainers and team members for ongoing performance improvement.

Skills & Attributes:

  • Strong stakeholder management and communication skills.
  • Independent, proactive, and result-oriented approach.
  • High ownership, collaboration, and agility in execution.
  • Ability to motivate teams and drive performance through learning.

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Teaching & Training
Role Category: Teaching & Training - Other
Role: Teaching & Training - Other
Employement Type: Freshers

Contact Details:

Company: Zepto
Location(s): Lucknow

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Keyskills:   Training Management Warehouse Operations Inventory Control Supply Chain Training Dark Store Operations Process Excellence Knowledge Assessments Simulation-Based Training On-the-Job Training Mother Hub Operations Learning & Development Logistics Training

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Zepto

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the ...