Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Walk-in Drive For Technical- Service Desk- Pune @ Mphasis

Home > Voice / Blended

 Walk-in Drive For Technical- Service Desk- Pune

Job Description

**Mphasis Walk-in Drive for Technical- Service Desk !**


Date: 19th-Nov-25

Timings: 12pm to 3pm
Address: EON Kharadi Infrastructure Pvt Ltd, Cluster C, Wing 3, 5th Floor, Plot No. 1. Survey No. 77, MIDC, Kharadi, Pune - 411014.
**Essential Job Functions:**

  • Effective Business Communication
  • Strong time management
  • Communication in neutral or American accent over phone and grammar skills
  • Analytical skills
  • Ability to follow process and procedures. Escalate unknown issues or questions without delay
  • Prompt response to telephone calls, email, and instant message requests for technical support
  • Operating the computer, OS and Knowledge base navigation
  • Use of Ticketing tool
  • Account Management / Password reset
  • Active listening and probing skills
  • Level 1 and 1.5 technical troubleshooting
  • Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver)
  • Knowledge of remote support tools, i.e., Bomgar, Remote Desktop, Citrix, Desktop Director
  • Proficient in MS Office 2013, 2016 and must have knowledge of O365
  • Must have worked on Windows 7 and Windows 10 support for laptops and desktops
  • Documents, tracks, and monitors new and open Incidents until resolution or proper escalation
  • Knowledge of Wyse thin and zero client support, set up and connectivity
  • Supporting issues with Printer installations, HP Print and Scan via USB
  • Cisco VPN client support

Immediate joiners preferred
Candidates are required to bring a hard copy of their resume. Please mention HR Apoorva name on it.


#technicalsupport #JobOpportunity #MphasisWalkInDrive

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Mphasis
Location(s): Pune

+ View Contactajax loader


Keyskills:   Technical Support L1 Support Desktop Support International Technical Support Network Support IT Support Software Support

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Walk-in drive - International Voice Process

  • IntouchCX
  • 1 - 4 years
  • Hyderabad
  • 2 days ago
₹ -4.5 Lacs P.A.

Opening For process executive /Senior process executive

  • Cognizant
  • 0 - 3 years
  • Hyderabad
  • 3 days ago
₹ -7 Lacs P.A.

Opening For Senior process executive

  • Cognizant
  • 0 - 4 years
  • Hyderabad
  • 3 days ago
₹ -5.5 Lacs P.A.

Hiring For Bilingual Customer support - French and English

  • IntouchCX
  • 0 - 5 years
  • Hyderabad
  • 4 days ago
₹ 4.5-6 Lacs P.A.

Mphasis

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in d...