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Hiring - International Voice Process @ Tech Mahindra

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 Hiring - International Voice Process

Job Description

TECH MAHINDRA Mumbai - HIRING for Voice Process - EXPERIENCED


Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with global customers.


Key Responsibilities:

- Voice Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills


LOCATION : Mumbai


NOTE- ONLY MUMBAI CANDIDATES CAN APPLY


Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)

- Candidates with 0-12 months of international voice process experience are also welcome to

Apply


Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview


Compensation:

- Freshers 3 LPA

- Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)


Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7


Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package


Apply now:

CONTACT: 9987085*** Amisha Mallah

Am*******************1@Te*********a.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Customer Service International Process Cross Selling US Sales Retention concentrix Us Calling US Process Upselling Sales teleperfomance Collections Process Customer Retention Us Voice Process wns International BPO International Voice Process

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...