Servicenow Architect
- Cognizant
- 11 - 20 years
- Hyderabad
- 1 month ago
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Job Description
Dear Professional,
We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 10+ years of experience in ITAM & HAM to join our dynamic team.
Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured.
To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to Vi****************h@co******t.com
Please share below details (Mandatory) :
Full Name(As per Pan card):
Contact number:
Email:
Current Location:
Interested Locations:
Total Years of experience:
Relevant years of experience:
Current company:
Notice period:
NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working:
Current CTC-
Expected CTC-
Availability for interview on Weekdays ?
Highest Qualification?
We look forward to the possibility of you bringing your valuable experience to Cognizant. Please respond at your earliest convenience.
IT Asset Management Specialist - Work From Office
Role & responsibilities
Developing and implementing procedures for tracking IT assets in ServiceNow is a must.
Maintaining an accurate inventory of hardware and software assets.
Ensuring compliance with asset management policies and regulations.
Coordinating with vendors for procurement and contract negotiations.
Monitoring the lifecycle of IT assets to optimize their use and mitigate risks.
Managing the disposal and replacement of obsolete or ineffective IT assets.
Providing regular audits, analysis, and reports on the cost, performance, and value of IT assets.
Collaborating with the IT team to forecast future budgets and savings.
Ensuring data privacy and security of IT assets.
Supporting field personnel in troubleshooting issues related to IT assets.
Addressing discrepancies in the asset repository.
Assisting with special projects as needed.
Maintaining high levels of customer service.
Responding to inquiries about order status, shipping, and quality discrepancies.
Tracking requests and communicating expectations to customers.
Scanning equipment as it is received to enter into the asset database.
Maintaining local and remote inventory levels for IT assets.
Coordinating equipment disposals for remote locations.
Providing ad hoc reports as requested.
Ensuring assets are received from vendors and shipped to end users in a timely fashion.
Developing and maintaining detailed reports on IT asset management activities, including asset utilization, compliance, and financial metrics.
Additionally, the role includes:
Team Management: Leading and mentoring a team of asset management professionals, ensuring effective communication and collaboration. Assigning tasks, monitoring performance, and providing training and development opportunities.
SLA Management: Establishing and maintaining Service Level Agreements (SLAs) with internal and external stakeholders. Ensuring that asset management services meet or exceed agreed-upon performance standards.
KPI Management: Defining, tracking, and reporting on Key Performance Indicators (KPIs) related to IT asset management. Using KPIs to measure the effectiveness of asset management processes and identify areas for improvement.
This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various departments to ensure efficient asset management. Additionally, proficiency in creating and analyzing reports, managing teams, and ensuring compliance with SLAs and KPIs is essential for providing insights and supporting decision-making processes.
Thanks & Regards,
Vigneshwaran S
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: Infrastructure ArchitectEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Hyderabad
Keyskills: IT Asset Management HAM ITAM Hardware Asset Management
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