Production Agent L1 @ Wipro

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Production Agent L1

Wipro
1 - 4 years
Mumbai
2 months ago
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Job Description

Job Description

Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
Eligibility Criteria: Graduates and undergraduates can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA are not eligible.
Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
Job Logistics: The position is Work From Office at Airoli Mindspace, with 5-day working, 247 shift flexibility, and preference for immediate joiners.
Considering Grad fresher and HSC+1Y exp/ No HSC fresher. Candidate should have all the relevant documents

Mandatory Skills: Customer Service( Reservation) .

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers

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Company: Wipro
Location(s): Mumbai

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Keyskills: airline office tools customer service hospitality logistics analytical skills voice and accent

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Enter Skills (key skills, subjects, technologies & roles to use in search)

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Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Production Agent L1 @ Wipro

Home > Non Voice