Backend Executive @ Taskus

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Backend Executive

Taskus
0 - 3 years
Mumbai
3 months ago
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Job Description

Roles and Responsibilities

Provide excellent communication skills to resolve customer queries and concerns in a timely manner.
Work on semi-voice processes to handle complex issues requiring verbal interactions with customers.
Handle backend operations, ensuring efficient processing of customer requests through various channels (email, chat, blended process).
Utilize email support systems to manage high volumes of emails efficiently.
Maintain accurate records and reports for quality assurance purposes.

Desired Candidate Profile

0-3 years of experience in back office or similar roles.
Strong understanding of backend operations, including email support and blended processes.
Excellent communication skills in English; ability to work effectively with international clients preferred.
Proficiency in using technology-based tools for data entry, record-keeping, and reporting.

THIS IS AN ON-PAYROLL OPPORTUNITY WITH TASKUS COMPANY

REQUIREMENTS:

Good communication in English
Good Though process
Should have knowledge about the computer
Shift Timing : 24x7 shifts
Week-off : 2 Rotational Off
HSC Pass out (18+ Years)
Salary : Upto 3.56 LPA

Interested Candidates kindly contact on below contact numbers :

1. Revona Rajesh : 9820501***

2. Simran Kaur : 7304624***

3. Shivam Pathak : 8108553***

4. Harshika Hire : 9769320***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Taskus
Location(s): Mumbai

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Keyskills: Blended Process Email Support Excellent Communication In English Backend Process Semi Voice

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₹ 2.5-3.75 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Taskus

Backend Executive @ Taskus

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