Relationship Manager
- Muthoot Housing
- 1 Positions
- 1 month ago
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Job Description
- A Relationship Officer RO) / Manager (RM) in a housing finance company is a sales and client-facing role responsible for acquiring new customers, managing existing client relationships, and guiding clients through the entire home loan process, from application to disbursement. Key Responsibilities
- Business Development & Sales: Generate leads and acquire new customers for home loans and related mortgage products (e.g., Loan Against Property). This involves field-based activities, marketing initiatives, and leveraging an existing network.
- Client Relationship Management: Build and maintain long-term, trusting relationships with clients. This includes understanding their financial needs, providing personalized advice, and serving as a single point of contact for all inquiries and escalations.
- Loan Processing & Documentation: Guide clients through the home loan application process, ensuring all necessary documentation (KYC, financial, property-related) is accurate, complete, and compliant with company and regulatory guidelines.
- Coordination and Liaison: Work closely with internal departments, including Credit, Legal, Technical, Operations, and Risk Control Units (RCU), to ensure smooth processing, timely approvals, and efficient loan disbursals.
- Market Intelligence: Stay informed about market trends, competitor products, and regulatory changes to provide informed recommendations and adapt sales strategies.
- Experience: Prior experience (usually 1-3 years) in sales, customer service, or the financial services industry, specifically in home loans or mortgage sales, is highly advantageous.
- Skills:
- Excellent communication and interpersonal skills.
- Strong negotiation and problem-solving abilities.
- Customer-centric approach and a results-oriented mindset.
- Knowledge of local markets and proficiency in the regional language is often required.
- Ability to use CRM software and basic MS Office tools.
- Self-motivated and capable of working both independently and as part of a team
Employement Category:
Employement Type: Full timeIndustry: NBFC ( Non Banking Financial Services )Role Category: Sales / BDFunctional Area: Not SpecifiedRole/Responsibilies: Relationship ManagerContact Details:
Company: Muthoot HousingLocation(s): Ghaziabad,+ View Contact
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₹ 1 to 6 Yr
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Muthoot Housing
Muthoot Housing Finance Company Ltd. (MHFCL) is registered with the National Housing Bank. It fulfils housing finance requirements of customers in the middle and lower income category to make their dream of owning a home come true.
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