Location: Bangalore
Process: Domestic Voice Customer Support
Shift: Day Shift Only
Position: Customer Support Associate Voice Process
A well-established multinational company is looking for enthusiastic and customer-focused professionals to join its Domestic Voice Process team. If youre a confident communicator who enjoys helping people, this is an excellent opportunity to build your career in a dynamic and supportive environment.
Handle inbound and outbound calls from domestic customers
Address queries, complaints, and service requests effectively
Provide accurate information about products and services
Maintain a polite, professional, and customer-friendly approach at all times
Update and manage customer information in the system
Achieve targets related to call quality, resolution rate, and customer satisfaction (CSAT)
Experience: 0 to 4 years in BPO / Customer Support / Voice Process
Strong communication skills (English + Hindi )
Comfortable working in rotational day shifts
Basic computer knowledge and good typing skills
Positive attitude, adaptability, and willingness to learn
Nithin: 98hidden_mobile5
Nihal: 73hidden_mobile9
Priya: 76hidden_mobile4
Best Wishes,
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Keyskills: customer care domestic voice process telecalling customer service bpo voice voice process hindi customer support domestic bpo call center
Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...