Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Direct Walk-In Opportunity Tcs For International Voice at Mumbai @ Tata Consultancy

Home > BFSI, Investments & Trading - Other

 Direct Walk-In Opportunity Tcs For International Voice at Mumbai

Job Description

  • Handle customer interactions daily with 0 availability time
  • Ensure SLAs are met consistently at individual and team level.
  • Meet and exceed all performance thresholds.
  • Focus on Key KPI's like RSAT, AHT and customer experience.
  • Constantly remain abreast of new changes
  • Implement feedback and corrective actions to avoid repeat instances

  • Role & responsibilities

  • Candidates with international customer service (VOICE) experience preferred.
  • Graduate and above with minimum 12 months experience and HSC with minimum 18 months experience and maximum 12 years' experience in contact center industry.
  • Flexible working in rotational shifts, including night shifts
  • Fresher Candidates: B. Com, BA, BAF, BBI, BBA, BBM, BMS, BSc (Except IT & CS) Fresher Graduates from 2024 & 2025 Year of Passing Batch.
  • BE/BTech and Postgraduates are not eligible
  • Mode of Salary credit should be through banks from all the employers (No cash in hand)
  • All educational and employment documents are mandatory to have.

Job Classification

Industry: BPM / BPO
Functional Area / Department: BFSI, Investments & Trading
Role Category: BFSI, Investments & Trading - Other
Role: BFSI, Investments & Trading - Other
Employement Type: Walk-ins

Contact Details:

Company: Tata Consultancy
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Customer Service International Voice Process Inbound Voice Process Us Voice Process International BPO

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Manager - Finance Operations (CA Fresher OR Regulatory reporting)

  • Global investment Bank
  • 0 - 5 years
  • Chennai
  • 17 days ago
₹ Not Disclosed

Senior Corporate Sales Manager

  • Practo
  • 5 - 20 years
  • Mumbai
  • 17 days ago
₹ 12-27 Lacs P.A.

Top Investment Bank Looking For 2-7yrs - C#/asp.net With Wcf Only

  • TOP Investment Bank
  • 2 - 7 years
  • Pune
  • 20 days ago
₹ 13-23 Lacs P.A.

Hiring For Customer Care Executive & Gold Appraiser - Udvada | Daman

  • IIFL Finance
  • 0 - 5 years
  • Valsad
  • 21 days ago
₹ 2-5 Lacs P.A.

Tata Consultancy

\n\nMavlers is a full-service digital marketing agency that has propelled growth for over 7,000 brands and agencies worldwide. As Google, Mailchimp, WP VIP, Microsoft, Salesforce, and HubSpot partners, we possess the expertise to deliver high-impact projects and campaigns tailored to our clients uni...