Establish and maintain PMO processes, frameworks, and best practices for ENBD projects.
Monitor project health, timelines, budgets, and resource allocation.
Drive governance reviews and ensure compliance with contractual SLAs.
ODC Compliance & Audit Management
Ensure strict adherence to Offshore Development Center (ODC) compliance requirements.
Prepare and manage internal and external audits, including client-specific compliance checks.
Maintain documentation for regulatory and contractual obligations.
Risk & Issue Management
Identify, track, and mitigate project risks and issues proactively.
Implement escalation mechanisms and corrective action plans.
Stakeholder Management
Act as a single point of contact for ENBD client leadership for PMO-related matters.
Conduct regular governance meetings and provide transparent reporting.
Reporting & Metrics
Develop dashboards and reports for project performance, resource utilization, and compliance status.
Present insights and recommendations to senior leadership and client stakeholders.
Required Skills & Competencies:
Strong knowledge of PMO frameworks, governance models, and delivery methodologies (Agile, Waterfall, Hybrid).
Expertise in ODC compliance, security protocols, and regulatory requirements.
Hands-on experience in audit preparation and management (internal and client audits).
Excellent understanding of financial tracking, margin management, and cost optimization.
Proficiency in MS Project, JIRA, Confluence, and reporting tools.
Strong leadership, communication, and stakeholder management skills.
Qualifications:
Bachelors or Masters degree in Engineering, IT, or related field.
PMP / PRINCE2 / PMO certifications preferred.
Minimum 10 years of experience in PMO roles, with at least 3 years in a leadership position.
Prior experience managing PMO for BFSI clients (ENBD experience is a plus).
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full time