Staff, Technical Program Manager
- Walmart
- 12 - 17 years
- Bengaluru
- 2 months ago
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Job Description
Planning & Development:
- Lead and manage complex, large-scale, cross functional technical programs from initiation to completion.
- Define project scope, goals and deliverables while aligning them with the overall strategic objectives
- Foster effective collaboration among all team members on the program objectives and timelines.
- Drive continuous improvement by implementing best practices, ways of working in a changing and dynamic environment to improve program efficiency.
- Stay updated with industry trends, emerging technologies and program management practices and incorporate them in your day-2-day work for driving results.
Technical Expertise:
- Engage in end-to-end discussions for high- level system /solution design of systems and demonstrates an understanding of design choices for scalability, high availability, and performance.
- Direct the identification, investigation, reporting, and follow-up for resolution of defects/bugs raised during testing processes or post-production.
- Independently clarify requirements with engineering through verbal, written, or diagrams.
- Ensure effective roll-forward and roll-back plans are in place for every production change
- Independently identify patterns and explores possible solutions to leverage existing capabilities and technology strategies to avoid duplications.
- Propose frameworks, tools, and methodologies that can be adopted to drive automation across initiatives.
Leveraging Domain Knowledge:
- Validate requirements and technology decisions that impact business processes.
- Identify areas of innovation across subdomains, shares potential innovations with the leadership team, and drives initiatives.
- Demonstrate an awareness of new processes and automation techniques used within a domain across industries.
Deliver Program and Results:
- Independently monitor and evaluate the progress of multiple projects in a program against approved milestones, quality metrics, and timelines.
- Identify issues, potential risks and setbacks, and implement mitigation strategies in a timely and effective manner.
- Effectively negotiate against timelines, resources, and priorities to secure commitments.
- Implement and improve the prioritization of program deliverables and milestones.
Influential Communication for Alignment:
- Ensure proactive and effective communication on program progress, key metrics and regular updates to all stakeholders.
- Independently prepare clear, concise, logically structured, and meaningful reports/materials using relevant data.
- Communicate complex information to large and diverse audience verbally in small/large meetings, as well as through written emails and artifacts.
- Ensure program documents are complete, current and available for staff and leadership review.
Analytical Problem Solving:
- Map deliverables, features, and milestones to program success metrics.
- Synthesize and converge data from multiple vantage points (for example, engineering excellence, product analytics, program success) into meaningful insights.
- Use fact-finding techniques, diagnostic tools, and judgment to identify and break down business problems.
Program Stakeholder Management:
- Independently engage with the identified program stakeholders based on defined cadence to align and share regular updates.
- Independently build relationships with program stakeholders and aligns stakeholders on roles, responsibilities, ways of working, and cadences at various stages of program execution.
- Independently ensure that all dependent teams and stakeholders have accurate and thorough understanding of different stakeholder perspectives and overall project goals, timelines, and deliverables.
What will you ll bring:
- BS/BE/BTECH degree in Computer Science or related fields or equivalent practical experience.
- Minimum 12+ years of Technical Program Management experience leading large scale complex programs.
- Experience working with several Cross-Functional groups such as: design, product management, engineering, and business stakeholders.
- Strong technical understanding of IT Operations, IT Service Management, Performance Engineering, Site Reliability Engineering.
- Strong communication, & organization skills with a keen eye for detail.
- Ability to be productive in a fast-paced environment with minimal direction. And ability to juggle multiple projects and tasks.
- Project/Program Management & IT Service Management Education (PMP, Prince2, Agile/SAFe certifications, ITIL or Equivalent)
- Working knowledge of collaboration and tracking tools: JIRA, Confluence, Excel, PPT, SharePoint, OneDrive, Service Now
- Working Experience in retail industry will be an advantage (Preferred)
Job Classification
Industry: RetailFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Program ManagerEmployement Type: Full timeContact Details:
Company: WalmartLocation(s): Bengaluru+ View Contact
Keyskills: Change management PMP Automation Analytical Problem management Incident management IT operations Continuous improvement Information technology Analytics
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