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Sales Manager - Gold Loan @ Idfc First Bank

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 Sales Manager - Gold Loan

Job Description

Job Requirements

About the role

      Role / Job Title: Area Sales Manager Gold Loan

      Place of Work: Mumbai / Delhi

      Function / Department: Gold Loan


Job Purpose

The role entails scaling up the business & distribution of GoldLoan lending for a designated area by delivering banking needs to customers in the most costefficient and technologyeffective manner. The incumbent will collaborate closely with Retail, Product, Operations, RetailLiability, IT and other teams to provide a seamless, fulfilling customer experience and ensure IDFC First becomes the primary bank for all banking needs.


Roles & Responsibilities

Key / Primary Responsibilities

      Identify branches and potential locations for GoldLoan business based on market surveys, competition mapping (NBFCs & banks) and volume analysis.

      Increase distribution channels by identifying nonbranch avenues for GoldLoan sales.

      Achieve a minimum GoldLoan productivity of 40 lacs per month on new business and ensure 80 % regeneration on eligible customers.

      Recruit dedicated manpower for GoldLoan (GoldLoan Officers/Territory Managers) to drive customer acquisition.

      Grow the AUM base for GoldLoan solutions while meeting revenue, cost, profitability and portfolioquality targets.

      Collaborate with the BusinessLoan Product Head to offer bestinclass funding/multifunding solutions and appropriately incentivise key DSTs.

      Ensure timely renewals of GoldLoan customers to retain the existing client base.

      Maintain strong relationships with valuers and valuation agencies.

      Train GoldLoan officers on potential fraud and fraud prevention measures.

      Design a fulfilling customer journey that leads to customer delight and positions IDFC First as the banking partner of choice.

      Ensure successful adoption of internal compliance and regulatory frameworks across the business.


 

Secondary Responsibilities

      Recommend process changes to improve service efficiency and quality across the assigned area.

      Propose improvements to processes and policies across Retail Banking to drive operational efficiencies and highquality customer service.

      Leverage inhouse synergies through collaboration with internal stakeholders.


Managerial & Leadership Responsibilities

      Attract and retain bestinclass talent for key roles in the reporting structure.

      Build and motivate the team while maintaining controlled attrition.


Education

Qualification

Requirement

Remarks

Graduate Degree

Any

PostGraduate Degree

Any

Professional Degree

Experience

      Years of Experience: 5 to 8 years

      Industry: BFSI


Key Success Metrics

      Increased profitability

      Growth in Assets Under Management (AUM)

      Improved portfolio quality

      Higher total number of customers

      Increased number of customer acquisitions

Job Classification

Industry: Financial Services
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Regional Sales Manager (B2C)
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): Siddipet

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Keyskills:   profitability retail banking business loan new business customer service channel distribution sales retail customer acquisition loan origination gold sales management retail liabilities operations gold loan loan sales liabilities territory management territory

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Idfc First Bank

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