Customer Support Executive Voice Process Tamil or Malayalam @ Teleperformance (TP)

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Customer Support Executive Voice Process Tamil or Malayalam

Teleperformance (TP)
0 - 3 years
Bengaluru
2 months ago
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Job Description

Role & responsibilities:

Handle inbound and outbound customer calls in Tamil and/or Malayalam languages.
Provide accurate information and assistance related to banking products and services.
Address customer queries and resolve issues with professionalism and empathy.
Maintain call quality standards and ensure customer satisfaction.
Update customer details and call records accurately in the system.
Adhere to company policies, compliance, and confidentiality norms

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Bengaluru

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Keyskills: Malayalam Tamil Voice Process

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance (TP)

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Customer Support Executive Voice Process Tamil or Malayalam @ Teleperformance (TP)

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