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Servicenow Developer @ Sonata Software

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 Servicenow Developer

Job Description

Role & responsibilities


We are seeking a skilled ServiceNow Developer with 4 to 6 years of experience to join our dynamic team. The ideal candidate will have hands-on experience in ServiceNow development with a strong understanding of IT Service Management (ITSM), Human Resources Service Delivery (HRSD), Workflow Service Delivery (WSD), and Customer Service Management (CSM).

Key Responsibilities:

  • Design, develop, and implement customized ServiceNow solutions to meet business requirements.
  • Develop and configure ServiceNow modules such as ITSM, HRSD, WSD, and CSM.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Perform system analysis, design, and testing of ServiceNow applications.
  • Troubleshoot and resolve issues related to ServiceNow modules.
  • Maintain and upgrade ServiceNow platforms and ensure system security and performance.
  • Participate in code reviews, documentation, and knowledge sharing.
  • Stay updated with the latest ServiceNow trends, tools, and technologies.

Required Skills:

  • Strong experience in ServiceNow Development.
  • In-depth knowledge of ITSM, HRSD, WSD, and CSM modules.
  • Expertise in scripting languages like JavaScript and Glide API.
  • Experience in creating and managing workflows, business rules, client scripts, UI policies, and integrations.
  • Strong understanding of ServiceNow platform architecture and data models.
  • Ability to troubleshoot complex issues and provide solutions.

Certifications (Preferred):

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)

Additional Information:

  • Immediate to 15 days notice period preferred.

Willingness to work from Bangalore, Hyderabad, or Chennai office locations.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Full Stack Developer
Employement Type: Full time

Contact Details:

Company: Sonata Software
Location(s): Hyderabad

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Keyskills:   Snow Servicenow ITSM GRC HRSD rest Servicenow Development WSD script Oauth Javascript integration incident Service Catalog

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Sonata Software

Sonata is a global technology company, that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata€™s Platformation„¢ methodology brings together industry expertise, platform technol...