Salesforce BA/QA - Senior Engineer @ Iris Software

• Collaborate with business stakeholders to gather, analyze, and document requirements related to software testing and quality assurance.
• Translate business needs into clear, testable requirements and user stories.
• Work closely with QA leads to define test strategies and acceptance criteria.
• Support the QA team in creating test plans, test cases, and validating test results.
• Facilitate communication between business, development, and QA teams throughout the project lifecycle.
• Assist in identifying gaps in requirements and suggest process improvements.
• Participate in review meetings, sprint planning, and retrospective sessions.
• Ensure traceability of requirements from business needs to testing outcomes.
• Analyze defects and help prioritize fixes based on business impact.
• Support UAT (User Acceptance Testing) by preparing scenarios and assisting stakeholders.

Required Skills and Qualifications:

• Bachelors degree in Business Administration, Computer Science, or a related field.
• Proven experience as a Business Analyst, preferably in QA or software testing environments.
• Strong understanding of software development lifecycle (SDLC) and testing methodologies.
• Experience with requirement gathering, documentation, and analysis.
• Familiarity with test management tools (e.g., JIRA, Quality Center, TestRail).
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with a focus on quality and process improvement.
• Knowledge of Agile/Scrum methodologies is a plus.
• Familiarity with Salesforce configuration (e.g., profiles, permission sets, workflows, reports).
• Configure Salesforce solutions, including workflows, validation rules, and custom objects, and support the full implementation lifecycle.

Mandatory Competencies