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Senior SuccessFactors Specialist @ SAP

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 Senior SuccessFactors Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What youll build:
  • Engage with strategic cloud customers / partners in the market space and provide support to the delivery ecosystem of SAP and our partners with technical and implementation expertise, knowledge enablement, implementation coaching, guidance and feedback.
  • Manage a partner / customer dialogue, to ensure a swift move towards resolution of issues, using attributes such as customer empathy & customer-oriented mindset
  • Accompany cloud customers and partners with their implementation projects from launch until go-live to contribute to the continuous improvement of SAP cloud products and services.
  • Collaborate closely with all internal and external stakeholders in your region and globally: Strategic Customers, Partners, Product Management, Engineering, Customer Success, Product Support, Professional Services, Engagement Executives, Customer Officers and Sales.
  • Proactively anticipate the needs and requirements of customers and partners and recommend improvements to our internal stakeholders regarding the product for future releases.
  • Explore new and upcoming SAP cloud solutions and scenarios, anticipating any need for engagement and support in upcoming implementation projects.
What you bring-
  • Experience in SuccessFactors Time Tracking, payroll or any other module of SAP SuccessFactors is must.
  • Experienced in one or more areas of consulting, product management & development.
  • Should have a good understanding of cloud technologies, architecture, and applications.
  • Experience in customer / partner / stakeholder management is desirable.
  • Experience developing solutions with SAP Business Technology Platform, ideally in combination with SAP SuccessFactors or across multiple practice areas (Data and Analytics, App Dev and Automation, Integration, Artificial Intelligence / Intelligent Technologies).
  • Knowledge of SAP IES scenario Recruit-to-Retire.
  • Knowledge of integration, middleware concepts and technologies like Cloud Integration, SAP Build, API Management, Business Process Flow, Mapping, etc. is desirable.
  • Knowledge of SAP Business AI functionality in SAP products is desirable.
  • Good communication and analytical skills.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: Management Consulting
Role: Sr. Consultant
Employement Type: Full time

Contact Details:

Company: SAP
Location(s): Bengaluru

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Keyskills:   Product management Business process Automation Payroll Software design SAP Customer support Middleware Analytics Product support

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