Customer Support Executive
- One Care Connect
- 1 - 2 years
- Hyderabad
- 1 month ago
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Job Description
Job Title: Customer Support & Communication Executive (Work from Home Andhra Pradesh and Banglore)
Job Description:
One Care Connect is looking for a Customer Support & Communication Executive to manage communication with students and parents, follow up on tasks, and handle webinar coordination. The ideal candidate should have excellent communication skills, be proactive in follow-ups, and possess prior experience in customer service or sales roles.
Key Responsibilities
- Send professional emails, text messages, and updates to clients, students, and parents.
- Make voice calls for follow-ups, inquiries, and communication updates.
- Send and track invoices related to webinars.
- Follow up with students and parents regarding class schedules and attendance.
- Ensure timely follow-up on students task completion and progress reports.
- Maintain accurate communication records and update reports regularly.
Required Candidate Profile
- Gender: Female candidates only
- Experience: 12 years in call center, customer support, or sales roles
- Skills:
- Excellent verbal and written communication skills (English and Telugu preferred)
- Strong coordination, follow-up, and presentation abilities
- Proficient in using email and basic computer applications
- Location: Work from home (candidates must be based in Andhra Pradesh and Bangalore)
- Working Hours: 4:00 AM 10:00 AM IST
- Working Days: Must be available on weekends (weekly off on Tuesday and Thursday)
Salary: 25,000 per month
Interested candidates can apply through Naukri or share their updated resume at [**@on***********t.com].
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: One Care ConnectLocation(s): Hyderabad
Keyskills: BPO Telesales Voice Process Call Center Operations Email Calling Call Center Sales
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One Care Connect
One Care Connect is a healthcare services company focused on delivering patient-centered care through wellness programs, health screenings, and teleconsultations. We support individuals across schools, workplaces, and communities, ensuring accessible and continuous care with compassion and innova...
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