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Manager, Software Development @ IntouchCX

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 Manager, Software Development

Job Description

About the Job

We're looking for a Manager, Software Development to join our growing product development team. This is a great opportunity for a motivated leader to take ownership of project delivery and manage tasks to ensure they are completed on time.

As Manager, Software Development, You Will

  • Conduct Business Analysis & Content Development.
  • Manage Client Relationships & Communication.
  • Oversee Day-to-Day Activities & Reporting.
  • Perform Product Maintenance.
  • Develop and deliver status reports and maintain accurate and up-to-date Project Control Workbook data.
  • Assist in developing and recommending best practices and tools for project execution and management.
  • Identify system deficiencies and implement effective solutions to address them.
  • Develop and create scripts and tests.
  • Work with a team of individuals who provide Production Support and Maintenance, and some small enhancement implementation.
  • Maintain and update standard documentation.
  • Support users by responding within the designated SLA.
  • Limit the number of false positive and false negative results of our automated regression tests.

As Manager, Software Development, You Need

  • A bachelor's degree in Computer Science, Information Technology, or a closely related field is preferred.
  • Minimum 6 years of experience in a Manager position.
  • At least 4 years of experience leading a development team.
  • Effective communication, Technical Understanding, and Teamwork skills.
  • Excellent problem-solving and analytical skills.
  • Should have experience in the SDLC process.
  • An agile experience is an added advantage.
  • Must know about Open Source Technologies ( NodeJS, ReactJS, JavaScript, HTML, CSS, TypeScript, Java, .NET etc.,)
  • Experience writing relational database queries (MSSQL/MySQL).
  • Experience writing NoSQL queries (MongoDB).
  • Hands-on experience in the preparation of UML diagrams.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Engineering Manager
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   css javascript node.js open source technologies html software development software testing information technology business analysis sql server nosql sql react.js java uml project delivery .net mysql typescript agile mongodb sdlc

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...